Whittier accommodation

Headings: accommodation tully | Author: admin 24.08.2015

Whittier accommodation Sonja had a question about whether there were any posts in the archives about creating a swanhill whittier accommodation accommodation Welcome Book. I really thought I had one but searching yielded wicked accommodation packages nothing so here we are.a brand shiny new guide to creating a Welcome Book.
What a Welcome Book is and what its not I t is exactly what it says A WELCOME book an attractively laid out, easy to read, structured and friendly manual that makes your guests stay as comfortable whittier accommodation as cape stay accommodation possible It should scream Welcome as it says: We appreciate youve spent a lot of vacation money on your time in our place We understand how important it is for you to feel at home and comfortable Your enjoyment of our home is our 1 priority We love this business and it shows What it is not is An indecipherable, dog-eared, coffee-stained, scrap of lined paper A list of whittier accommodation rules and thou shalt-not instructions An out of date collection of old leaflets accommodation frinton and brochures Weve all said it.
When yet another telephone call breaks whittier accommodation up a lazy Sunday afternoon, or whittier accommodation even as we experienced once, the call at 11pm because the guests accommodation whittier could not get the microwave to work, we get frustrated because all the information is in flight accommodation deals there, and whittier accommodation for some reason no-one ever bothers to whittier accommodation pick it up and read it.
Just whittier accommodation recently we had a call from a guest asking about accommodation whittier accommodation northern spain cheap accommodation near edinburgh airport how to turn the jets on in the hot tub.
Phil (whittier accommodation my husband), ever so patiently, explained the process, and when the guest whittier accommodation said well Ill call you back if we have any more issues, he said, Its all in the Welcome whittier accommodation Book. The book that says Welcome whittier accommodation to Osprey Cottage on the front Oh that book. My wife put it away in a drawer when we arrived I dont think anyone has looked at it since We are not isolated in this experience.
I whittier accommodation know this because we manage 220 properties each of which has a Welcome Book and we still get calls asking what to do with whittier accommodation garbage, where the nearest boat launch is, and how to turn on the BBQ (yes, we get that one too). First of all we whittier accommodation whittier have accommodation to create something really attractive that someone might just pick up and read.
Secondly, we need to think of alternative ways of passing on important information.
Appearance The best Welcome Books Ive seen could grace a coffee table in a smart hotel.
They are attractively presented with a graphic on the front depicting the property and with the name of the book clearly displayed.
One of the best ways to do this is by creating a beautiful hard back glossy book with your properties information.
This can easily be done online with services such as Blurb.
Once curiousity has got your guest past whittier cheap accommodation christchurch airport accommodation the cover of the book. you whittier accommodation have to get their attention, so create a Quick Guide sheet this should be a one-sided single page that has the stuff they absolutely need to know.
The easiest way to decide what should go on there is to imagine there are no guidelines at all.
What would they not do, or know, that is important to their comfort Summarise your accommodation whittier accommodation whittier accommodation laws most important information on the whittier accommodation first page this should include contact whittier accommodation numbers, power outage information, key management and anything your guests may need to know in an emergency.
You whittier accommodation might also want to laminate this whittier accommodation whittier accommodation whittier accommodation page and post it on the inside of a well-used cupboard or, whittier accommodation if its attractively presented, on the fridge.